Shipping policy
Shipping Policy — Plush & Plastic Thanks for finding us — we ship worldwide. Our pieces are independently sourced Japan pulls, prize figures, plush, and plastic keepsakes. PROCESSING • In-stock items: We pack and hand off to the carrier within 1–3 business days after payment clears. • Pre-order items: Please allow 15–20 business days unless the product page says otherwise. Titles include [Pre-Order] when this applies. • Mixed carts (in-stock + pre-order): We ship everything together once the pre-order piece is ready, so you pay shipping once. Want a split? Email plushnplastic@gmail.com before we pack. TRACKING • You’ll get tracking by email when your parcel ships. • Delivery times vary by destination. Checkout estimates are guides, not guarantees. CUSTOMS & DUTIES • International orders may face customs fees, taxes, or import duties. These are the buyer’s responsibility and aren’t included in our prices or shipping charge. ADDRESS • Please check your address at checkout. We can’t change it after the label is created. Questions? Email plushnplastic@gmail.com.
Delivery timeframes (estimates only)
In-stock items: we aim to dispatch within 1–3 business days after payment clears.
Pre-order items: please allow 15–20 business days before dispatch (see product page). If your cart mixes pre-order and in-stock items, everything ships together when the pre-order piece is ready.
After dispatch
• Standard shipping (tracked postal / economy international): orders to the US, UK, and EU typically arrive in about 2–3 weeks door-to-door (roughly 14–21 calendar days). Peak season, remote areas, or customs checks can take longer.
• Express shipping (DHL / FedEx, when offered at checkout): typically about 3–7 business days in transit after we hand the parcel to the courier (~5–10 calendar days in many cases). Customs clearance may add time.
These are estimates, not guaranteed delivery dates. Carrier delays, weather, local holidays, and customs are outside our control. Duties and taxes, if charged on arrival, are the buyer’s responsibility.
Fragile items
Ceramic, glass, resin, and similar fragile pieces may need extra packing or a separate dispatch for safety. That does not change the delivery estimates above; it only helps the item travel more safely.
Holiday & gift orders
We do not offer guaranteed delivery by 24 December (or any other fixed date). For the best chance of arrival before the holidays on standard shipping, order by about 1–3 December; for express (when available), about 12–15 December. We aim to dispatch standard holiday orders by about 30 November–1 December when stock allows. Seasonal and holiday ornaments are sold as collectibles for the season—not with a promised Christmas delivery date.
Snow globes / liquid-filled items
We do not ship liquid-filled snow globes on our US / UK / EU lanes. Those items (if listed) are limited to regions stated on the product page—delivery times for Europe/US do not apply.